SHIPPING

Orders are made to order in 1 to 3 working days. Free UK mainland delivery applies to orders over £35. Delivery options and times are shown at checkout. 

Processing and Handling

We create, quality check, and package your personalised gifts within 2 business days. After packing, we drop your parcel at the post office. Processing time sits separate from shipping time.

Cancellations

You have a 12 hour window from placing your order to request a cancellation.After processing or dispatch, orders stay locked in and no cancellation applies. To request a cancellation, email Contactus@Lilpinsessentials.com with the subject line “Cancellation” and include your order number.

Delivery delays

Occasional delays affect delivery times. Weather, peak seasons and holidays slow postal services at times. These delays sit outside our control, so delivery dates remain estimates, not guarantees.